SUPPORT

Talk to a real person.

No bots reading you a script. Reach us through a ticket, Discord, or the form below and hear back from an actual engineer.

Submit a Ticket

The fastest way to get help on an existing service — tickets are linked directly to your server or invoice.

Open Client Area Tickets

Discord Community

Join for quick questions, status updates, and to talk with other server owners and our team directly.

Join the Discord

Email

For sales, partnerships, or anything that doesn't fit a ticket. We reply within one business day.

hello@recoilznodes.com

Send us a message

Design preview only — wire this up to your ticketing or email backend to go live.

QUICK ANSWERS

Before you reach out.

Check the live console on panel.recoilznodes.com for the crash log first — most start failures are a config or memory allocation issue you can fix directly from the file manager. If it's not obvious, open a ticket with the console output attached.

Open a billing ticket from your client area with the invoice number — billing corrections are handled separately from technical support and are typically resolved within a few hours.

Live chat and Discord are typically answered in minutes. Tickets are answered 24/7, with Pro and Elite plans routed through a priority queue.